Machine Service & Repair

Close-up of an industrial sewing machine in black and white.

We are proud to be an Authorized Service Center for PFAFF, Husqvarna/VIKING, Singer, INNOVA, and Necchi machines. Our standard turn-around time for most service and repair requests is two weeks or less. Machines that require unique replacement parts may have a longer wait time. Please feel free to drop off your machine during normal business hours, no appointment required. INNOVA service requests should call the store to schedule your in-home visit.

Our Brands

Caring for Your Sewing Machine in a Changing World

 At Quilting Legacies, we know how much you rely on your sewing machine—not just as a tool, but as a trusted partner in your creative endeavors. Many of you have invested in machines that have served you well for decades, and we’re honored to help you keep them running smoothly. As technology has evolved, sewing machines—especially computerized models—have become more sophisticated, much like cellphones or laptops. While these advancements have brought incredible new features, they’ve also highlighted the natural aging process of older models. Here are a few things to keep in mind:

Aging Gracefully

Your machine was built to last, and with regular maintenance, it can perform beautifully. However, it’s normal for any machine, especially one with computerized components, to experience wear over time.

Exciting Advancements

Today’s machines often come with features that make sewing even more enjoyable, such as advanced embroidery capabilities, WiFi connectivity, and upgraded user-friendly options that simplify complex projects.

Our Commitment to You

Whether you’re using a beloved older model or considering an upgrade, we’re here to support you. From expert servicing to helping you explore new options, you can count on us to guide you every step of the way.

We stand behind the quality and craftsmanship of the machines we sell and service, and we’re committed to helping you get the most out of your investment—whether it’s 2 years old or 20. Thank you for trusting us with your sewing journey!

Machine Service/Repair Intake Form

Machine Service/Repair Intake Form

Name(Required)
Please provide the machine model name
Included Accessories
We will contact machine owners for approval prior to performing any repair work if the total cost of labor plus parts exceeds $150
Acknowledgement(Required)