Effective Date: 09/01/2025

Thank you for choosing Quilting Legacies! We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you.

1. Return/Exchange/Refund Timeline
We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or exchanges are accepted within 14 days from the date of purchase. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business.

2. Acceptable Item Conditions
To be eligible for a return or exchange, the item must be in its original condition, including all tags and packaging (if applicable). 

3. Refund and Shipping Charges
We understand the importance of transparent and fair refund and shipping charges. Our policy aims to be reasonable. We offer $10 shipping on returns. 

Money Refund: We'll return the cost of the item to the original payment method used for the purchase.

Full Refund: If you're not completely satisfied with your purchase, we'll issue a full refund.

Partial Refund: In some cases, a partial refund may be provided if only part of the order is returned.

Line-Item Refund: For items that are part of a larger order, we may issue a refund
for the specific item returned.

Gift Card: We can issue a gift card with the refund amount for you to use on future purchases.

Store Credit: You can choose to receive store credit, which can be used on any future purchases with us.

4. Non-Refundable Items List
Items that have been personalized or customized to a customer's specifications are not eligible for returns or refunds.